Whether we like it or not change is a part of our everyday lives. Our success in dealing with the change effectively will determine both in the short and longer term whether we are remain competitive and survive.

In our experience organisations that understand the implications of change and have managed to bring their people with them throughout that change - implement that change more successfully.

Methodology

We believe there are three distinct types of change:

[ Click to Enlarge ]

Step change
Stabilising the process
Incremental improvement

How often do you hear the phrase “we are just bedding the new change in or we're on a learning curve." Conventional wisdom says the immediate effect of a change is normally a downturn in performance, reduction in service or a drop off in yield.

How do you ensure you prevent that from happening?

Over the last 20 years, we have developed a methodology of initiating change whether step, stabilising or incremental which as well as implementing the necessary actions, also takes account of all other relevant factors that unless addressed diminish the impact of the result.

From experience, one of the hardest parts of any change is to deal with the people aspects, their skills, behaviour and motivations - as it is they through their actions that we can succeed or have our plans blown off track or stopped all together.

Approach

A typical approach we have used covers the following areas:

Stage 1 - Understand the nature of the change
- determine the parameters involved
- ascertain the relevant facts
Stage 2 - Agree the course of action & communicate
Stage 3 - Implement and measure the effect

In business today, gaining competitive advantage requires all three types of change to be implemented successfully. Time and again history shows that when companies have recognised the need for and undergone change successfully they are the ones to prosper and survive - the UK and Europe is littered with companies who haven’t!

See case studies:

BASF
MAN B & W Ltd