GKN Wheels is one of 2 worldwide suppliers of off-highway
wheels. It is a worldwide operation employing over 2000
people, turnover in excess of £190M, with plants
across North America, Europe and joint ventures in a
variety of other regions.
Scope
The
market for off-highway wheels and related products has
two worldwide suppliers; GKN Wheels is one of the two.
The Wheels division supplies wheels to earthmover, agricultural
and transportation industries, including Caterpillar,
John Deere, Case New Holland and Volvo.
The
scope of the work is to ascertain performance
from an external perspective, report that back
into the organisation and then develop strategies
to improve their external focus, improve revenues
and increase margins |
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Objectives
To create an improvement process to deliver increased
bottom line
performance
To develop a coherent business strategy to achieve the
required
performance
Commercially
Operationally
Technically
Financially
To establish a series of benchmarks to base improvement
on
To establish a sustainable way of operating
Drivers
for Change
The
key driver is competition – to grow market share
not only against its major worldwide rival, but the
ever increasing competition emanating from the Sub continent
and Far East.
Approach
The
approach includes regular reviews of all GKN key customers
on a face to face basis, not only ascertaining GKN performance
but developing strategies based on customer future requirements
Benefits
The
programme of work has delivered the following:
Strategic development for the global organisation –
ensuring the
commercial, technical, operational and financial strategies
are
aligned, coherent and complete
Detailed feedback providing a benchmark to improve from
Customers
Employees
Waste
A broad continuous improvement process based on the
Business
Excellence Model for all locations
Systems and process realignment
Organisation / matrix structure development
The
net result, over a 3 year period is that market share
has increased; revenues have moved from £120M
to £160M, profit performance has grown 3%.
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